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faqs

we dig learning

We’re not your typical grocery store, so we get lots of questions about it. Some more than others. Below you will find the most commonly asked questions we get, and the answers to them.

We can carry or order a product if we can find a distributor, it meets our quality standards, if we think it will be a good fit for our store, and that the demand will be sufficient. If those criteria are met, then we may be able to accommodate it on our shelves. If not, we will be happy to special order it for you provided we can get it from our distributors.

Some items will be able to be ordered individually, but many will need to be purchased by the case, in which case, we offer a 10% discount on your order. Except for baby food and diapers.

As a small grocery store, we occasionally experience a small gap between when we update a price and when the shelf tag is updated. If the price on the shelf is different than the one in our point of sale, please inform your cashier so they may confirm the difference and honor the lower price.

Yes. We have two, water wise, energy efficient and handicap accessible restrooms available for our customers. Each is also equipped with changing stations for your little ones.

covid-19 hours

Daily Hours:

Senior/At-Risk Hour: 8 am – 9 am

General: 9 am – 6 pm

Online: 11 am – 5 pm

address & phone

1650 Park Street
Alameda, CA 94501

(510) 865-1500

contact us

We’re here for you. Visit us, give us a ring, drop us an email or connect with us on social. 

find help

If you’re looking for a particular person or department, visit our Team Member page to learn who to talk to, and where to reach them.

feedback

We want to hear from you. Visit our Feedback page to send us an email, leave a review or ask a question on social media and/or to take an online customer survey.